Frequently Asked Questions (FAQs)

Frequently Asked Questions About Nexus Recovery Services and Addiction Treatment

When looking for a drug and alcohol treatment program for yourself or your loved one it is important to get all the facts.

While we encourage all those seeking treatment to give us a call so that we can speak specifically with them about their individual situation, below we have provided answers to some frequently asked questions regarding the Nexus Recovery Program and addiction treatment in general. Again, if your question is not answered here, please do not hesitate to give us a call, and one of our admissions counselors would me more than happy to assist you. The call is 100% confidential and free.

General Questions

1. How do you know if you or a loved one needs treatment for substance abuse?

If you are the one struggling than one important determinant in whether or not you need treatment is, “Are drugs and or alcohol impacting your life, relationships, career, etc. in a negative way?”

More than likely, if you are researching treatment centers it is likely it may be time to seek some outside help. We are here for that. Please feel free to give us a call anytime at 310-881-9151. The call is free and confidential and together we can determine what the best next step is for you.

Now, identifying if a loved one needs help with substance abuse can be difficult. The physical signs of drug abuse can vary from drug to drug. For example, some drugs like stimulants may make someone have more energy than usual, they may eat less, and their sleep schedule may change. For opiates, they may have pinpoint pupils, be more lethargic, and fall asleep throughout the day. Alcohol abuse can be in the form of around the clock drinking or binge drinking. The key to determining whether or not someone needs treatment can often come in the form of behavioral signs. Are they not progressing in their lives, school, or careers? Are they lying more? Are they unable to save money? Do they miss things they say they will be at and then come up with an excuse? These are just a few of the signs that someone who is struggling with substance abuse or addiction may experience.

The best way to determine if your loved one needs treatment is to give us a call at 310-881-9151. The call is free and confidential and our recovery advisors can help you determine if and what level of care will be needed for you or a loved one.

These posts can also be helpful in spotting the signs that you or a loved one may need some help:

2 What is the difference between going to treatment and going to 12-step meetings?

Many treatment centers, like Nexus, encourage 12-step work outside of treatment.
The community that 12 step programs provide are an asset in early and throughout recovery. However, 12 step programs are not a substitute for treatment. Some people get sober without 12 steps and some without treatment.

Treatment centers like Nexus focus on healing the underlying causes of addiction, treating co-occurring mental health disorders that may be triggering or exacerbating your drug use and abuse, and utilizing clinical modalities to help you learn new and healthy ways to cope with life now that you are sober. Clinical professionals who specialize in those struggling with substance abuse and addiction are here to help you be successful.

3 What are the benefits of traveling away from home for treatment?

Whether someone stays local for treatment or not is entirely up to them.
Sometimes it is beneficial to move into a sober living environment for the first few months of treatment to provide more support during early recovery. Several of our clients come from out-of-state if their home environment proves to be too challenging for early recovery.
4 What is the difference between inpatient and outpatient treatment?

The fundamental difference between inpatient and outpatient treatment is if the facility provides housing or an on-site living environment.
An outpatient treatment setting does not include housing or an on-site living environment. You can participate in outpatient treatment while living at home or in a sober living environment. If you are not sure what level of care is necessary for you or a loved one, please give our admissions team a call at 310-881-9151. Through our free and confidential assessment, our team will be able to help you determine if an outpatient level of care is right for you.
5 What if someone is unwilling to go to treatment?

If your loved one is unwilling to go to treatment there are a number of steps you can take.
We highly recommend having a plan in place before speaking to your loved one about going to treatment. Give our admissions team a call at 310-881-9151 and they can help walk you through the whole process. If indicated, our admissions team can also help put you in touch with intervention professionals that we know and trust to assist you in helping get your loved one to treatment.
6 What types of drug treatment programs are there?

This question is difficult to answer because there are a number of different levels of care for substance abuse treatment as well as a number of different treatment philosophies.
In terms of levels of care substance abuse treatment can be medical detox, sub-acute detox, residential treatment, outpatient treatment (this included Partial Hospitalization (PHP), Intensive Outpatient (IOP), Outpatient (OP) and Aftercare). Also, while technically not treatment, sober living homes are often used in conjunction with those in outpatient treatment who are looking for additional support before returning home. The best way to determine what level of care is right for you or your loved one is to call and speak with one of our recovery advisors. Call 310-881-9151 24/7 for a free and confidential assessment with a member of our team.

If you are referring to different treatment philosophies, the number of types of programs is endless. Some place more emphasis on DBT or Experiential therapies. Some provide gender-specific or age-specific care. One thing that we highly recommend is that you find a program that is licensed and that offers dual-diagnosis care. Those who struggle with substance abuse often have co-occurring mental health disorders whether they are diagnosed or not. To treat one without treating the other is not as effective as treating both simultaneously. To learn more about the treatment programs we offer her at Nexus and to determine if we are the right fit for you or your loved one, please feel free to give us a call at 310-881-9151.

Questions About Nexus Recovery Services

1. What is a typical day like?

A typical day at Nexus depends on the level of care you or your loved one are in.

For those in our highest level of outpatient care, partial hospitalization programming (PHP), the day goes from 10:00 am to 4:30pm, for those in Intensive Outpatient Programming (IOP) the day is either from 10:00am to 1pm for men or 1:30pm to 4:30pm for women. The number of days someone is in IOP is also determined based on their unique needs. For those in outpatient programming (OP), the dates and times are more flexible.

During the time someone is here they are attending a variety of group therapies, participating in individual therapy 1-2 times per week, receiving drug and alcohol counseling, life skills and vocational training when needed, psychiatric coordination when applicable, and more. We offer experiential as well as more traditional therapies. Yoga, nutrition, and breathworks are just a few of the experiential therapies we offer here on a weekly basis. Click here to view sample schedules and see an example of what a week may look like in the different levels of care we offer. Please note however, that Nexus is always willing to do what it can to accommodate its client’s needs.

Currently, due to the COVID-19 pandemic we are also offering IOP services via telehealth for those that qualify. To learn more about our offerings during COVID-19, please give us a call at 310-881-9151.

2 What can I expect from the admissions process?

Our admissions process is designed to help ensure that Nexus is the right fit for you, and you are the right fit for Nexus.
The first step in the admissions process is to speak with one of our admissions counselors. The call is free and confidential. Following the initial call, where we will be able to answer any and all of your questions, we will schedule a more in-depth assessment with our admissions director – who is a licensed clinician. This assessment can be done over the phone or in person.

Please give us a call at 310-881-9151 to speak with one of our admissions counselors to begin the process and ask any and all questions you may have.

3 What is the average length of stay or how long does someone stay in treatment at Nexus?

The average length of stay for our clients is between 4 and 7 months.
The level of care, or how many days someone is here, adjusts based on their individual clinical needs. If you are interested in learning more about what you or your loved one’s average stay might be specifically, give our admissions team a call at 310-881-9151 and we will do our best to give you an estimate.

4 What is the average age of your clients?

We have clients ranging from 18 – 65, however, the average age of our clients is between 25 and 40.

5 Do you have a track that’s specific for marijuana addiction? Meth addiction? etc.

We do not offer specific tracks based on substance.
It is our philosophy that the substance used is often less important than the underlying feelings, trauma, or struggles that led someone to drink or use in the first place. Our program focuses on treating the underlying causes of addiction while also helping our clients develop new, healthy behaviors and passions that make drinking or using feel less necessary. Regardless of what someone used, the feelings that often drive someone to pick up or use are the same. This is why we focus on shame resilience, relapse prevention, and other areas that help reprogram the brain and assist our clients in developing new tools to get and stay sober long term.

6 How many days a week will I be attending treatment?

The days someone attends treatment here at Nexus depend on the level of care they are in.
It can range from 5 days per week for 6 hours a day to one day a week for a couple of hours. What level of care you or your loved one begins at is determined by the initial assessments by our treatment team. If you are interested in what you or your loved one’s initial level of care will be, please give us a call at 310-881-9151 and our team will work with you to determine which level of care is most appropriate.

7 Do you provide housing while I am in treatment?

As an outpatient treatment center Nexus does not provide housing; however, there are a number of local sober livings we often refer clients to whom we feel provide a safe, structured, and supportive environment.

These homes can be an excellent addition to an individual’s treatment plan while at Nexus. We can provide contact information and help facilitate a tour of their respective facilities upon request.

8 Do I have to attend detox before attending your program?

This is determined on a case-by-case basis, admission to Nexus will always be decided by our clinical and medical staff.
After completing a phone screening and a phone assessment our teams will review you or your loved one’s application. It may be recommended that you or your loved one complete a detox and/or residential treatment program prior to admission. Give us a call at 310-881-9151 to speak with one of our admissions counselors to determine if Nexus is the right level of care for you.

9 How do I know if I am a good fit for your program?

The best way to determine if you or your loved one are a good fit for our program is to call and speak with one of our trained admissions staff at 310-881-9151. If you or a loved one are struggling with substance abuse, we are here to help.

10 Do you also treat co-occurring mental health disorders like depression, anxiety, bipolar disorder etc.?


As a dual-diagnosis program, Nexus treats both substance abuse and any diagnosed or undiagnosed co-occurring mental health disorders simultaneously.

We believe you cannot successfully treat one without treating the other. Our highly trained and experienced clinical team, who have a collectively diverse background, are well-equipped to handle any co-occurring disorders. Our Medical Director is double-board certified in psychiatry and addiction medicine and is available, when needed, to help ensure our clients get the help they need.

11 What types of programs do you offer?

We offer dual-diagnosis outpatient treatment services for both men and women 18 years and older.
We offer treatment for substance abuse, mental health, and those with co-occurring disorders at levels of care that include partial hospitalization (PHP), intensive outpatient (IOP), outpatient (OP), and aftercare. We offer gender-responsive and gender-specific treatment. We also offer family therapy and coaching for our clients and their families. Finally, we also offer trauma therapy when clinically appropriate.

12 What is the cost of treatment at Nexus?

The cost of treatment here at Nexus is based on the level of care you are in as well as your health insurance.

As someone progresses through our program, the cost adjusts based on their individual needs. To get a quote on what the cost of treatment will be for you or your loved one, please give us a call at 310-881-9151 and our team will help answer this and all other questions you have about the costs associated with our program.

13 Can I use insurance to help cover the cost of treatment at Nexus?

In addition to being in-network with Cigna, Beacon Health, First Health, MHN, and Multiplan, we also work with most other major insurance providers on an out-of-network basis. For specifics about what your insurance will cover in regards to our program, please complete our insurance verification form here, or give us a call at 310-881-9151 and we will be able to verify your benefits and discuss any additional costs associated with treatment.

14 Does my family have to be involved?

While we highly encourage either family of choice or family of origin to be involved in the treatment process, it is not required that they are involved. We do offer Family Intensive workshops every 6 weeks. It will be up to you and your treatment team to determine if your family and you should attend.

15 What is your success rate?

According to the National Institute on Drug Abuse, research indicates that most people who complete substance abuse treatment will reach their recovery goals, as long as they continue to take part in activities that support a sober lifestyle such as sober activities, counseling, 12-step meetings, etc. after they leave treatment. Statistics from the Substance Abuse and Mental Health Services Administration show that in 2006, nearly half of individuals who were admitted to drug or alcohol rehab completed their program. But success in long-term recovery isn’t just about graduating from rehab or staying sober for a certain number of days. It’s about creating a new life that supports the health of the mind, body, and spirit.

16 How do you construct my treatment plan?

Your treatment plan is a living and breathing document.
While a client’s initial treatment plan is determined by our clinical team based on their initial assessments prior to and upon admission, as a client moves through our program more is revealed and their treatment plan grows and changes with them. Our clinical team meets twice weekly to review each client’s treatment plan and determine if there is anything that needs to be adjusted. You or your loved one are also a part of this process. Sometimes more individual support is necessary, perhaps trauma and medication management are incredibly important. As a boutique program we are able to customize each client’s treatment experience based on their unique needs. As someone progresses through our program, these needs may change. To learn more about what may go into you or your loved one’s treatment plan and how we can help, give us a call at 310-881-9151.

17 Where is Nexus located?

Nexus is located in Los Angeles, between Culver City and Marina Del Rey.
Our address is: 11515 W Washington Blvd, Los Angeles, CA 90066

18 What is involved in your treatment program? What therapies are used?

We utilize a variety of treatment modalities here at Nexus.
All clients in our outpatient program receive individual therapy, psychiatric care and coordination, life skills training, drug and alcohol counseling, vocational training, experiential therapies, and more. We also offer a plethora of group therapies that utilize a number of different treatment modalities. Some of these modalities include but are not limited to Cognitive Behavioral Therapy (CBT), Multidimensional Family Therapy, Psychodynamic Therapy, Dialectical Behavioral Therapy (DBT), Eye Movement Desensitization and Reprocessing (EMDR), Yoga, Nutrition, Meditation, and Mindfulness. To learn more about how we construct you or your loved one’s individualized treatment plan, please give our admissions team a call at 310-881-9151.

19 Do you offer a continuum of care including aftercare services?

We believe that achieving lasting recovery takes time. We offer levels of care ranging from Partial Hospitalization (PHP) (5x per week 6 hours/day) to aftercare (one time a week or as needed). We also have a thriving alumni community. In addition to Nexus’ hosted monthly alumni dinner and meeting, our alumni connected to one another long after they leave our care. Nexus is here to help you or your loved one navigate early recovery and prepare you for long term success. We strive to be the last treatment center our client’s will ever need. Give us a call at 310-881-9151 to learn more about the different levels of care we offer and what that entails.

20 How do I know what level of care myself or my loved one needs?

The best way to determine the level of care you or your loved one needs is to give us a call.
Our trained admissions counselors can provide a free and confidential phone screening that can help you determine what level of care can meet your current needs. Call us at 310-881-9151 anytime.

As a basic rule of thumb, if you or your loved one are seeking treatment for substance abuse, the most basic question is what has been the frequency, duration, and when was the most recent use. If there has been prolonged use of a substance and there is an inability to stop or ‘stay stopped’ the appropriate level of care would be detox or residential.

Partial Hospitalization (PHP), Intensive Outpatient (IOP), and Outpatient treatment (OP) would be considered an appropriate level of care for someone who is struggling with cravings but is able to abstain from using in their current environment. PHP is a minimum 6 hour day which provides the necessary interactions with addiction professionals and structure/safety/tools to successfully maintain sobriety until you or your loved one has demonstrated the ability to maintain abstinence in a lower level of care.

Whether you are looking for inpatient or outpatient care, our admissions team can help you find a program that will meet your needs. Give us a call anytime at 310-881-9151 for a free and confidential assessment.

21 What is the Nexus facility like?

At Nexus, we believe that the environment you get sober in is incredibly important.

The Nexus facilities have been designed with your recovery in mind. We have created a welcoming and safe environment that fosters healing. Click here to a virtual tour of our facility or you can give us a call at 310-881-9151 to schedule a tour.

22 Does Nexus have more than one location?

We currently have one location in Los Angeles, California between Culver City and Marina Del Rey.
Our clients come from all across Los Angeles and California as well as many from out of state. If you are traveling to us from out of state, Nexus would be more than happy to help you research sober living options for you nearby.

Alumni & Family Testimonials

“I can’t express in words what is truly in my heart in regards to Nexus Recovery Services. Mental illness/Substance Abuse Disorder doesn’t just affect the person with the disease but the whole family. Nexus Recovery Services has been extremely effective with the type of treatment they provide for their clients. They give a very high level of care driven by self-less LOVE. Their experienced staff genuinely cares for the well being, healing, and recovery of all of their clients and it shows in their everyday interaction with the clients, their families and each other.

They treat everyone with love and respect in an environment that is safe, non-judgmental, forgiving, and loving. They are a family and include YOU in that family and make you feel wanted, valued, and loved. After one year of treatment, my son is in a very stable and joyful place and so is our family thanks to Nexus. ”

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